Des
Dent - Engineering Manager Traffic and Transport, Tyco Safety
Products, Sydney Australia
Jack Turner - Manager, Ticketing and
Radio, Passenger Transport Board, Adelaide South Australia
Graeme Vellacott - Public Transport
Division Department of Infrastructure, Melbourne Victoria
This paper is based on first hand experience
in the deployment and operations of “Smart™”
systems on buses and signs in Melbourne and Adelaide. Most of
the technical issues have already been addressed in previous papers
and this paper is a result of a cooperative effort between government
and the private sector in implementing SMART transport systems.
It also explores the issues facing transport authorities relating
to the deployment of these systems. It examines the landscape
surrounding real world operational experience and the public acceptance
of the introduction of new technology.
It discusses some of the system options
available to PT operators and the interfaces necessary with other
Traffic and Transport Authorities. The human aspects of driver
acceptance of new technology, passenger responses, increases in
patronage and the public acceptance of new systems are addressed.
Mention is made of some implementation
issues and the methods adopted to resolve problems encountered
during commissioning.
Finally, the paper discusses possible
future enhancements, the potential for future widespread adoption
of these systems and the synergy associated with the integration
of other public transport organizations to the SMART systems.
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