"Advanced Incident Management Operations"

Delegates to the Smart.Traffic Conference have the opportunity to attend a pre-conference short course entitled "Advanced Incident Management Operations". Download this flyer (in PDF format), or continue reading for further information.

››› Course Leader
John O’Laughlin, Parsons Brinckerhoff Farradyne Inc – USA

John has over 28 years of actual incident management experience, (formerly in Washington State Patrol) and is now employed fulltime on incident management projects throughout the United States. He and his team have gathered the best of the best and put it into a thought provoking highly detailed presentation.

››› Course Description

This course addresses institutional and technical aspects of safe and efficient resolution of traffic incidents and other roadway emergencies. The course focuses on practices to obtain good inter-agency and inter-disciplinary understanding and cooperation. The safety of responders and motorists associated with roadway emergencies is also a major concern. This course will focus on safety first and also give a detailed review of the best procedures, laws, policies, inter-agency agreements, on scene coordination methods, and clearance techniques available anyplace.

››› Course Outcomes

Upon completion of the course, participants will be able to:
Recognize the need for a formalized structure for inter-agency and inter-disciplinary coordination to manage traffic incidents.
Identify the various institutional and technical aspects of traffic incident management.
Identify a short-term list of “next-step” actions to improve multi-agency response to major and minor traffic incidents.

››› Who Should Attend

Persons at management levels in various agencies who direct the resources of their agencies at the scene of a traffic incident or in response to an incident. Agencies which should be represented at workshops include: law enforcement, transportation (including traffic management and highway maintenance) and other emergency management personnel responding to traffic emergencies on freeways and arterial streets.

››› Course Outline

The course objective is to provide the opportunity to discuss local operations, share successes, determine needs for upgrades, and make recommendations for improvements. The facilitator will provide a wide range of options from successful programs throughout the United States and Canada and a presentation by Queensland Police Service on Australian practice.

Responder safety is a serious issue. This section covers the latest thinking for keeping all responders safe when responding to or working at incidents.

10:30 Morning break

Summarizes the programs that have made significant improvements in all aspects of managing incident sites, including: prevention of secondary crashes, functional deployment of emergency vehicles, positive traffic control techniques, motorists information, effective alternate routing.

12:00 Lunch

Of all aspects of managing incidents, clearance has the most opportunity for improvement related to getting highways opened sooner. In addition to the issues gained from attendees, the following items will be discussed: steer it - clear it, effective service patrol procedures, incident response operations, public private partnerships.

2:15 Afternoon break

This is a critical issue throughout the world. The need for quick clearance and the need for complete investigations are sometimes in conflict. An exercise with all attendees will focus on methods to complete the investigation in a timely manner while caring for traffic. All attendees benefit by gaining an understanding of the complexities of fatal or felony crashes.

The attendees will be asked to prioritise the items recommended during the day, and a list of prioritised items will be developed by the class for future local incident management efforts.

4:30 Close

This Short Course is jointly organised by Transport Roundtable Australasia and PPK Environment & Infrastructure Pty Ltd. PPK is a Parsons Brinkerhoff (PB) company.